Shipping Policy

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Delivery Times
Most orders will ship within a day of placing your order and should arrive within 2-3 business days. Your order will come directly from the manufacturer or distributor. If your product is not in stock there will be a slight delay in delivery and you will receive an e-mail notification of this delay.

 

Shipping Rates
Shipping rates vary depending upon the product vendor. In some cases, shipping discounts are available for volume purchases (e.g. annual supplies). You will be able to verify all shipping costs in the checkout area of the web store before you place your order.

 

Shipping Addresses
When you place an order, you will have the option to have that order shipped to an address you specify (home, office, cottage, etc.). Once your order has been placed, you can easily check the status of that order by clicking on the “Order Status” tab on the My Account page. A list of all your orders will be displayed, and you can view each one by clicking on the Details button.

 

P.O. Boxes
Since we are delivering your order by express courier, we cannot ship to a P.O. Box. The benefit to using couriers is that shipments can easily be tracked in the event that they are delayed or lost. By requiring a signature it also ensures that we have proof of delivery.

 

Shipping Address Changes
The courier may impose a charge if you choose to change the destination after the first delivery attempt

 

International Shipping
We currently only ship orders to Canada.